Return & Refund Policy

Return & Refund Policy

Last Updated: July 15, 2026

At RAHATMART, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept return requests within 7 days of the delivery date.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.

  • Be in its original packaging with all accessories included.

  • Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse or improper handling.

  • Items that have been used, installed, or altered.

  • Products without original packaging or missing accessories.

  • Clearance or final sale items (unless they arrive damaged or defective).

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement or refund after verifying the issue.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 5–10 business days.

  • Refunds will be issued to your original payment method whenever possible.

  • For Cash on Delivery (COD) orders, refunds may be made by bank transfer or another agreed method.

 

Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping costs.

  • For other approved returns, the customer may be responsible for return shipping charges.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled but may be returned according to this policy after delivery.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Store Name: RAHATMART
Email: Ukgadgetstore27@gmail.com
WHATSAPP: =966578700582

We appreciate your trust in RAHATMART and are committed to providing a smooth shopping experience.